Shipping And Delivery
At Prufal our goal is to offer you the best shipping options, no matter where you live. Every day, we process orders to be delivered to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.
The time frame for order delivery is divided into two parts:
- Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to the seller or manufacturer for dispatch within 24 hours after the order is placed.
- Shipping time: This refers to the time it takes for items to be shipped from our warehouse or the seller address to the destination. International (US, CA, UK etc) delivery usually takes about 5–9 business days. Jamaican orders are shipped by Standard and Expedited Seller Shipping or Courier services such as Prufal Express, which is a Prufal Service product, Zipmail Jamaica, Tara Jamaica, DHL, Fedex and more. After processing and leaving the warehouse, items usually take between 1 - 5 days to arrive at their destination but can take longer from time to time if any issue may occur. Other Caribbean orders usually takes between 2 - 8 days to arrive at their destination but can take longer from time to time.
Merchant shipping times aren't guaranteed and varies by your Merchant performance, most merchants agree to ship within 2 days. For issues with your order contact the seller directly with any questions about your shipment first, if you don't get a response within 48hrs reach out to us.
Ships From USA Warehouse (Items Shipping From the USA To Jamaica)
This means the item will be shipped from the USA warehouse to your door and you are not required to pay any custom fees, these are already taken care of. This is only available for Jamaican customers.
If the merchant is Jamaican and items say shipping from the USA then the customer is still not responsible for customs fees, the merchant must already include these in the sales price.